10 Questions to Ask When Interviewing a Potential Virtual Assistant (Part 2/2)

10 Questions to Ask When Interviewing a Potential Virtual Assistant (Part 2/2)
  • Opening Intro -

    Trying virtual assistant services comes with countless benefits.

    But, if you don't ask the right questions, you may not be in a position to assess their strengths and weakness.

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Continuing from part 1

5. Hourly or fixed-price

Most virtual assistance services fall into one of two categories: fixed-price or hourly. A business owner needs to be aware of which method will work better to get the job done.

6. What are your favorite communication methods?

If your preferred channel of communication is email, Skype or Google Hangouts and that of the Virtual employee is a phone, the relationship will not go too far.

So, go for those ways of communication that are to your liking and work for you. Basically, make sure your work styles are aligned. Are you tied to your email all day? The ideal candidate will be one who is comfortable communicating with you through the communication methods you use most frequently.

7. What is the rate of your service?

This is a good question to ask to make sure that it’s not outside of your budget. Since all virtual employees charge differently, it is important to set a benchmark. As a business owner, you should also be ready to pay extra if you intend to seek reliable and top-notch services.

8. Can you provide me with references?

While hiring a virtual assistant, you should always ask for references. Whether you use the references or not, they assure that the virtual assistant is a wise investment.

Even if you check out the virtual assistant’s references, it is well worth your time to ask about what it was like to work with the said person. This will give you an inkling whether the virtual assistant has the working culture that aligns with your working style.

9. What is included in your fees?

This is a necessary question because the rates of virtual employees vary significantly depending on their experience and skill level. Therefore, they utilize different pricing structures.

You should ask the virtual employee whether you have to make an additional payment for a project that was a fixed price job but requires revision to it. Also, if your virtual assistant does lots of phone calls with you, you must ask if they include it in their fees.

10. Do you have the tools needed to manage your work?

What tools a virtual employee uses to do their work is a good indicator of their efficiency. An experienced virtual employee should know what tools will help them get the job done efficiently.

Feel free to share this awesome information with family members, friends, and workmates on social media platform like Facebook, Twitter, Instagram and many more sites.

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