What To Do When Your Lab Equipment Breaks Down

What To Do When Your Lab Equipment Breaks Down
  • Opening Intro -

    Imagine you run a medical testing laboratory. You have high-demand clients, imminent deadlines, and patient samples to juggle at the same time. While rushing about another typically busy day, your machine breaks down.

    It is always unexpected, but a mechanical problem could delay a whole host of projects, drastically impacting your productivity. To minimize unproductive downtime and satisfy your clients, you must quickly explore your next options for what to do when your lab equipment breaks down.

-------------------------------------

Imagine you run a medical testing laboratory. You have high-demand clients, imminent deadlines, and patient samples to juggle at the same time. While rushing about another typically busy day, your machine breaks down.

It is always unexpected, but a mechanical problem could delay a whole host of projects, drastically impacting your productivity. To minimize unproductive downtime and satisfy your clients, you must quickly explore your next options for what to do when your lab equipment breaks down.

Identify the Problem

Whenever a machine breaks down, the first order of business is to identify the specific problem. The best way to do this is to have the lab tech trained on the machine diagnose the exact phase of use where the process breaks down. Their knowledge will help you log and describe the issue in exacting detail.

For example, a gas chromatography machine works in several stages. You must identify whether the gas column or mass spectrometry sensors have broken before proceeding. Without an accurate diagnosis, you will not know who to call for repairs or whether you could fix it yourself.

Consult a Professional

Should your problem prove larger than a quick-fix blockage, you must consult a professional. Only someone with technical familiarity and mechanical training can reverse engineer your machine breakdown.

Choosing the right analytical instrument repair technician may feel like a challenging prospect, but the best place to start is with the company that manufactured or refurbished the machine. Even if they don’t have a service center, they can refer you to the appropriately trained individuals that can address the problem head-on.

Revisit and Revise

Once you find a reputable company and have repairs scheduled, you should revisit the issue at hand and ask yourself the following questions.

  • What was the issue determined by your team?
  • What was the official diagnosis from the repair technician?
  • How can you better assess the problem next time?
  • Were there any precursors that indicated the presence of the problem?
  • How much downtime and associated revenue did the breakdown cost?
  • What can you do to regain lost capital and reestablish trust with clients?
  • What can you look for these issues to avoid future issues of a similar nature?

With answers to these questions in hand, you can begin to revise your operations and strategize a preparedness plan. As all the sayings indicate, failure is the best teacher. Learn from your mistakes and move forward with heightened awareness and conscientiousness.

Knowing what to do when your lab equipment breaks down helps you make the most of an unfortunate event. Though you cannot always fix the problem on the same day it occurs, you can schedule maintenance to get back up and running to full capacity at the earliest notice. An atmosphere of preparedness and technological awareness will help your staff take care of their machines and avoid costly workflow disruptions.

image credit: Adobe Stock

-------------------------------------------------------------------------------------------------------------

-------------------------------------------------------------------------------------------------------------

directory photos forms guide

Helpful article? Leave us a quick comment below.
And please share this article within your social networks.

twitter facebook google+ pinterest
Categories: Business Management

About Author