Tag "customer loyalty"
What are loyalty programs or reward programs? Many of you are part of loyalty or reward programs either by choice or you are rewarded for spending your dollar bills on a business frequently.
Some companies truly win the hearts and minds of their customers. Truly loyal customers are like a strong marketing force that will bring your company repeat business and new business too.
Every business should be profoundly concerned about client loyalty because it directly affects growth and profitability. Each time a client makes a purchase with you, it is an opportunity to market your company more broadly, with repeat business and word-of-mouth advertising.
Is the customer always right? In business, customers are the most important assets to ensure lasting success.
Do you want more customers for your business? Do you desire to retain the customers that you already have?