Tag "addressing customer needs"
While building your business, the focus is on the products or services you are going to provide. After all, you are a Java expert or make amazing smoothies.
Customer service is the interaction between the employees and the customers. How employees treat potential customers is an important attribute for a successful company.
Customers are more informed, more aware and more connected to the thread of social media growing digital devices. It would not be wise to turn away a dissatisfied customer or a customer who seeks support.
When you think of your business, you might try to figure out what customers want from you. They might want to see more advertising, or they might want more discounts.