Enhancing attitude through training
The management looks at the technical skills of the employees that need to be acquired in order to fulfill the requirements of the business.
What the management tends to ignore here is the other requirements of the employees that are so important for the business.
There are three aspects of an individual. These are knowledge, skills and attitudes.
While all these are important, it is attitudes that play the biggest part. Only when an individual has the right kind of attitudes, he will be able to acquire knowledge and skills and apply them in the right way.
Attitudes are difficult to change but they can be modified through training and continual education. While different kinds of knowledge and skills may be required at different times, a healthy attitude will always be the most vital requirement.
Soft skills training
Attitude training is also referred to as soft skills training. It would incorporate subjects such as time management, team work, leadership skills, conflict resolution and so on.
As you can see, all these attributes have a major impact on the performance of your employees. No matter how knowledgeable your team members are, if they cannot work well together, it will be impossible to achieve your goals.
In fact, most problems in a company are related to the attitudes of the employees. Either they cannot work together, or a few may not be adaptable. There may be communication gaps, or some may want to work differently. All these give rise to conflicts. People may not be willing or able to resolve these conflicts, leading to an impact on performance.
As far as soft skills training is concerned, it has to be timed properly. This cannot be a one time event. It is a continual requirement.
Due to work pressure and a lot of negativity around, employees tend to get depressed and feel demotivated. This is why soft skill training is able to rejuvenate them and take them back on the right path. In addition, it is not a strenuous training. If it is done in the right way, it can be a lot of fun. Thus it is learning with fun. This is why such a training is always welcomed by the employees.
You need to invest your resources in enhancing the knowledge, skills and attitudes of your employees. This is a little investment that promises bigger returns in the future.
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